Five real stories, infinite hold music, one systemic migraine.
The only thing colder than a Canadian winter is Canadian bureaucracy (probably). Based on five real life stories, Romy Boutin St-Pierre and Joe Nadeau pay homage to the nation-wide stress headache of phone calls with the government in this surprising short.
Writing
Real transcripts turned into devastating dramatic architecture.
Direction
St-Pierre and Nadeau find horror in the mundane.
Acting
Voice performances that weaponize politeness.
Director
Romy Boutin St-Pierre
Trivia, insights & behind the scenes
New Brunswick's unique francophone/anglophone bureaucratic divide adds a layer most viewers outside Canada will miss entirely.
The directors obtained actual call recordings through access-to-information requests, then had actors re-perform them verbatim—a choice that blurs documentary and reenactment ethics deliberately.
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