"Onions, lettuce, tomatoes?" The most stressful 31 minutes you'll ever experience.
A training video made by Doctor’s Associates Inc. to demonstrate basic customer service techniques for Subway employees.
Acting
Customer 'Chuck DeNicolo' delivers raw chaotic energy.
Production
Gloriously beige aesthetic that screams 1993 fluorescent lighting.
Writing
Script includes actual line: 'Would you like that toasted?' as drama.
Director
Carol Forleo
Trivia, insights & behind the scenes
Doctor's Associates Inc. is named after co-founder Dr. Peter Buck, not medical professionals—just a guy with a PhD in nuclear physics who really wanted to sell sandwiches.
This video circulated as a cult 'so bad it's good' artifact before YouTube existed, traded on bootleg VHS among bored retail workers.
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